Dr.Fone Support Centre
Thola lapha iziqondiso eziphelele ze-Dr.Fone zokulungisa kalula izinkinga kuselula yakho.
Isigaba sosizo
Thenga&Buyisela Imali
1. Ngiyicela kanjani imbuyiselo ka-Dr.Fone?
2. Kungani ngingakayitholi imbuyiselo?
- Kukhona ukubambezeleka ekucubunguleni imbuyiselo yakho
Lapho ukubuyiselwa kwemali sekuqinisekisiwe yithi, ngokuvamile kuthatha izinsuku zebhizinisi ezingu-7 kuya kweziyi-10 ukuze izimali zifakwe ku-akhawunti yakho. Nokho, kuye ngohlobo lokwenziwe kungathatha izinsuku ezingafika kwezingu-21 ezikhathini zamaholide ezimatasa. - Kucelwe
ukubuyiselwa emuva Uma ukukhokhelwa sekuceliwe izimali zizomiswa yiziphathimandla ezikhokhayo (umkhiphi wekhadi/ibhange/ i-PayPal njll.) kuze kube kunqunywe isinqumo sesicelo sokubuyisela emuva. Sicela uxhumane nenkampani yokukhokha noma okhipha ikhadi ukuze ucele imininingwane eyengeziwe mayelana nezinqubo zabo zokukhokhela emuva. - Umkhiqizo uthengwe endaweni yezinkampani zangaphandle, njenge-Apple App Store. Ngenxa yezizathu zobumfihlo, imininingwane yakho yokuthenga ayizange yabiwe ngakho siyakwazi ukukucubungulela imbuyiselo. Nokho, uma kudingeka, siyajabula ukuzama konke okusemandleni ethu ukukusiza ukuthi uxhumane nothengisa umkhiqizo okwesibili ukuze ucele ukubuyiselwa imali kuye.
3. Ithini Inqubomgomo Yokubuyisela Imali?
Ungabheka imininingwane Yenqubomgomo Yembuyiselo lapha. Kunoma iyiphi ingxabano ye-oda enengqondo, Wondershare yamukela amakhasimende ukuhambisa isicelo sokubuyiselwa imali futhi siyajabula ukukusiza kule nqubo.
4. Yiziphi izindlela engingakhokhela ngazo ukuthenga kwami?
I-JCB
Paypal
AliPay
Ukash
Diners Club
Qiwi Wallet
Discover/Novus
American Express
Chinese Debit Card
Bank/Wire Transfer
VISA/MasterCard/Eurocard
Sicela uqaphele ukuthi uma ngokuvamile kuzoba nezinsuku ezingu-3-5 ukubamba isheke ukuze lisuse ibhange. Uma isisuliwe, i-PayPal ithumela isaziso esizenzakalelayo ukuze sisetshenziswe futhi yilapho kuphela lapho ukulethwa kwesofthiwe kuzoqedwa.
5. Inkokhelo yami yehlulekile, kufanele ngenzenjani?
- Hlola kabili ulwazi lwekhadi lesikweletu olufakile.
- Hlola ukuthi ikhadi lakho lesikweletu alikaphelelwa yisikhathi yini.
- Hlola ukuthi i-akhawunti yakho yokukhokha inemali eyanele yini.
- Okokugcina, lapho inkokhelo yehluleka, kufanele ukwazi ukuthola ulwazi oluningiliziwe mayelana nomsebenzi ongaphumelelanga ovela ebhange lakho. Ungangabazi ukuxhumana nebhange lakho futhi ucele usizo olwengeziwe.
6. Yiziphi izinketho zelayisensi ozinikezayo?
Ukuze uzisebenzisele wena siqu, sinikeza Ilayisense Yonyaka O-1/Ilayisense Yesikhathi Sokuphila konke kumadivayisi eselula angu-1-5. Le layisensi ingasetshenziswa ku-1 PC/Mac.
Ungathola namalayisense engeziwe enziwe ngokwezifiso ekhasini ngalinye lokuthenga umkhiqizo, okuhlanganisa
Ilayisense Yonyaka O-1 Yamadivayisi angu-6-10 Ilayisense Yonyaka O-1
Yamadivayisi angu-11-15 Ilayisense Yonyaka O-1
Yamadivayisi angu-16-20 Ilayisense Yonyaka O-1
Yamadivayisi angu-21-50
Ilayisense Yonyaka O-1 Yamadivayisi angu-51-100
Kanye Nelayisense Yonyaka O-1 Yamadivayisi Angenamkhawulo
Ungahlala usithinta esigabeni sebhizinisi ukuze uthole izidingo ezenziwe ngezifiso.
7. Ithini Inqubomgomo yakho Yelayisensi kanye ne-EULA?
8. Uyini Ukudawuniloda Umshwalense enqoleni yokuthenga?
Ukulanda ikhophi yemikhiqizo yakho futhi, sicela uye kokuthi http://www.download-insurance.com , faka ikheli lakho le-imeyili noma inombolo ye-oda bese uchofoza inkinobho ethi Thumela, uzokwazi ukulanda isifaki esigcwele sohlelo lwakho.
Uma ungawufuni Umshwalense Wokulanda, ungawususa enqoleni yokuthenga ngokuchofoza inkinobho kadoti.
9. Ngikukhansela kanjani ukuvuselela okuzenzakalelayo kokubhaliselwe?
Ungakwazi futhi ukukhansela ukubhalisa usebenzisa izixhumanisi ezingezansi.
Ngama-oda e-Swreg, vakashela ku- https: //www.cardquery.com bese uchofoza okuthi “Ngifuna ukukhansela inkokhelo yami ephindelelayo”.
Ukuze uthole ama-oda we-Regnow, vakashela isixhumanisi esingezansi bese ufaka imininingwane ye-oda lakho. Chofoza i-oda futhi uzokwazi ukukhansela inkokhelo eqhubekayo.
https://admin.regno.com/app/cs/lookup
Ukuze uthole ama-oda we-Avangate, chofoza isixhumanisi esingezansi bese ungena ku-akhawunti yakho ye-Avangate. Iya kokuthi “Imikhiqizo Yami” bese uchofoza okuthi “Misa ukuvuselelwa kwelayisense okuzenzakalelayo”.
https://secure.avangate.com/myaccount/
Ngama-oda e-Paypal, ngena ku-akhawunti yakho ye-Paypal, yiya kokuthi Iphrofayela > Ulwazi lwezezimali > chofoza okuthi Buyekeza esigabeni Sezinkokhelo Zami ezigunyazwe kusengaphambili. Bese uchofoza okuthi Khansela noma Khansela ukukhokhiswa okuzenzakalelayo.
Uma udinga olunye usizo, ungaxhumana nethimba lethu labasekeli lapha ukuze uthole usizo olwengeziwe.
10. Kufanele ngenzenjani uma ngithenge umkhiqizo okungewona?
1) Singakunikeza isaphulelo esingu-20% ukuze uthenge umkhiqizo olungile uma ungathanda ukugcina nomkhiqizo ongalungile. Vele uxhumane nathi futhi sizokwenzela lokho kulungiselelwa.
2) Ungakwazi ukuthenga umkhiqizo olungile kusuka Wondershare Store, bese usithinta ngemininingwane kokubili oda. Singakwazi ke ukusiza futhi sibuyisele i-oda elingalungile kuwena.