Dr.Fone Support Centre
Fumana apha eyona Dr.Fone epheleleyo guides ukulungisa iingxaki ngokulula kwiselula yakho.
ICandelo loNcedo
Ubhaliso & neAkhawunti
1. Ndiyibhalisa njani iDr.Fone kwiWindows/Mac?
- Qalisa Dr.Fone kwaye nqakraza i akhawunti icon kwikona ephezulu ngasekunene Dr.Fone.
- Kwifestile ye popup, uya kubona ukhetho "Cofa apha ukuze ungene kwaye uvule inkqubo".
- Emva koko faka i-imeyile yelayisensi kunye nekhowudi yokubhalisa ukubhalisa Dr.Fone. Emva koko uya kuba noguqulelo olupheleleyo lwe Dr.Fone.
Bhalisa ngoku
Ukubhalisa Dr.Fone kwaye usebenzise uguqulelo olupheleleyo kwi Mac, landela la manyathelo angezantsi.
- Qalisa Dr.Fone kwaye nqakraza Dr.Fone icon kwi Menu bar phezulu kwekhusi.
- Cofa uBhalisa kuluhlu olwehlayo.
- Ngenisa i-imeyile yakho yelayisensi kunye nekhowudi yokubhalisa kwaye ucofe Sayina ungene ukubhalisa Dr.Fone.
Bhalisa ngoku
2. Ndingenza ntoni, ukuba ikhowudi yobhaliso ayisebenzi?
- Inyathelo lokuqala kukuqinisekisa ukuba uzama ukubhalisa kanye kanye le uyithengileyo. Nceda uqaphele ikhowudi yobhaliso yoguqulelo lweWindows kunye nenguqulelo yeMac yahlukile. Ngoko ke jonga ukuba unalo na uhlobo oluchanekileyo.
- Inyathelo lesibini kukukhangela kabini upelo lwedilesi ye-imeyile enelayisensi okanye ikhowudi yobhaliso, njengoko zombini zinobuntununtunu. Kunconywa ukukopisha i-imeyile kunye nekhowudi yokubhalisa ngokuthe ngqo kwi-imeyile yokubhalisa kwaye emva koko uyinamathisele kwiibhokisi zetekisi ezihambelanayo kwifestile yokubhalisa.
- Ukuba ayikasebenzi, ungazama amakhonkco okukhuphela ngokuthe ngqo angezantsi endaweni yoko. Baza kukunika isifakeli esipheleleyo ukuze ukwazi nokufaka Dr.Fone ngaphandle kweintanethi.
Ingcebiso: Qinisekisa ukuba akukho nto ingenanto ekuqaleni nasekupheleni kwe-imeyile enelayisensi kunye nekhowudi yokubhalisa xa uzincamathelisa.
Ukuba oku akuwusombululi umcimbi wakho, ungaqhagamshelana nathi ukuze ufumane uncedo. Ukukunceda ulungise ngokukhawuleza, ungasithumela umfanekiso weskrini wefestile yokubhalisa xa uqhagamshelana nenkxaso yabasebenzi.
3. Ndiyibuyisela njani ikhowudi yobhaliso?
4. Ndilicima njani ilayisenisi endala kwaye ndibhalisa ngelayisenisi entsha?
- Qalisa Dr.Fone kwaye usayine i-akhawunti yakho yelayisensi endala.
- Emva koko uya kukwazi ukungena nge-imeyile yakho yelayisensi entsha kunye nekhowudi yokubhalisa.
Kwi Windows, cofa i Login icon kwikona ephezulu ekunene ye Dr.Fone. Emva koko ucofe i icon yeeSeto kwifestile ye popup kwaye ukhethe Phuma kuluhlu oluhlayo.
Kwi-Mac, cofa Dr.Fone kwibar yeMenu phezulu kwesikrini, nqakraza Bhalisa. KwiBhalisa ifestile, cofa i icon Phuma ecaleni kwegama leakhawunti yakho.
5. Ndiyitshintsha njani i-imeyile yam yelayisensi?
6. Ndiyifumana njani i-invoyisi okanye irisithi yeodolo yam?
Ngeeodolo zeSwreg,
https://www.cardquery.com/app/support/customer/order/search/not_received_keycode
Ukuze Regnow imiyalelo,
https://admin.mycommerce.com/app/cs/lookup
Ngeeodolo zePaypal,
Nje ukuba intengiselwano yePayPal igqityiwe, inkqubo yethu iya kwenza i-invoyisi yoku-odola yePDF ukuba ithunyelwe kuwe nge-imeyile. Ukuba awukayifumani i-invoyisi okwangoku, jonga kwinkunkuma/spam fowulda yakho ukuze ubone ukuba ibivalwe na luseto lwe-imeyile yakho.
Ngeeodolo zeAvangate:
Ukuba ukuthenga kwakho kwenziwe ngeqonga lokuhlawula le-Avangate, i-invoyisi yakho inokukhutshelwa ngokungena kwi-Avangate myAccount kwaye ucele i-invoyisi kwicandelo leMbali yokuLanda.
7. Ndingaluhlaziya/lutshintshe njani ulwazi olukwi-invoyisi yam?
Ukuba inombolo yomyalelo iqala ngo-B, M, Q, QS, QB, AC, W, A, sinokuhlaziya igama okanye icandelo ledilesi kuwe. Ungaqhagamshelana neqela lethu lenkxaso ngokusebenzisa eli khonkco ukuze usithumelele iinkcukacha ofuna ukuzongeza okanye ukuzitshintsha. Iqela lethu lenkxaso liya kubuyela kuwe ngokukhawuleza.
Ukuba inombolo yeodolo iqala ngo-'AG', kuya kufuneka uqhagamshelane no-2checkout apha ukuze uhlaziye i-invoyisi.
Ukuba inombolo yeodolo iqala ngo-'3' okanye 'U', kufuneka uqhagamshelane no-MyCommerce apha ukuze uhlaziye i-invoyisi.
8. Ndingayifumana phi iodolo yam okanye imbali yetikiti?
Ungafumana ulwazi odolo yakho Wondershare Passport. Ngesiqhelo, emva kokuba uthenge, inkqubo yethu iya kukuthumelela i-imeyile eneakhawunti yakho kunye negama lokugqitha. Ukuba awunayo le imeyile, unokucofa “uLibele igama lokugqithisa” ukuseta kwakhona igama eliyimfihlo.
Emva kokuba usayine kwi Wondershare Passport, uya kuba nako ukujonga iinkcukacha zeodolo yakho kunye nembali yetikiti.
9. Ndiyicima njani iakhawunti yam kwindlela yakho?
Ukuba ungathanda ukucima i-akhawunti yakho Wondershare kunye nolwazi lobuqu ngokupheleleyo, nceda uqhagamshelane neqela lethu inkxaso ngoncedo.